At You Can Task, we prioritize your privacy and the security of your information. We collect only the necessary data to provide our services, including contact details, service preferences, and payment information. All personal information is stored securely and is not shared with third parties without your explicit consent. We use industry-standard security measures to protect your data and ensure confidentiality. For more details, please refer to our Privacy Policy.

After you fill out the contact form, we will book a call to discuss your needs and decide on the best solutions for you. We will then draft a contract and discuss payment options. Our first meeting will involve an in-depth discussion of how we will work together, sharing of necessary logins and passwords, and the commencement of our services.

We use HoneyBook, a comprehensive CRM that allows us to keep all documentation and communications connected. Clients have access to their own page to track project progress, hours used, view contracts, and invoices, and stay updated on all aspects of their services.

Our business hours are Monday-Friday, 9 am-5 pm. We primarily communicate via HoneyBook and email. In some cases, we can use other communication methods such as Google Meet, Voxer, WhatsApp, or text if needed.

We do not offer a roll-over policy for retainer packages. Unused hours do not carry over to the next period.

Depending on availability, additional hours outside of your package can be provided at a rate of $50 per hour.